Shipments

We ship products for free to Italy with a minimum purchase amount of 70€. The delivery service is carried out by BRT courier.

Orders are shipped from Clemente Candido e Figli S.r.l. from Tuesday to Friday from 9.30 to 13. Orders placed during the weekend will be processed on Monday.

Normally, shipping takes 3 working days. In exceptional cases, the delivery time may be longer.

You can find below the delivery costs for every country in the world

Area Country Standard Promo shipping
ITALIA Italy, San Marino, Vatican City € 5,00 € 0,00
with a minimum purchase amount of
€ 90,00
ZONA 1 Austria, Belgium, Czech Republic, Denmark, Germany, Hungary, Luxembourg, Netherlands, Poland, Slovakia, Slovenia € 10,00 € 0,00
with a minimum purchase amount of
€ 250,00
ZONA 2 France, Monaco, Spain, United Kingdom € 15,00 € 0,00
with a minimum purchase amount of
€ 250,00
ZONA 3 Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Sweden € 15,00 € 0,00
with a minimum purchase amount of
€ 350,00
ZONA 4 Iceland, Liechtenstein, Norway, Switzerland € 35,00 € 0,00
with a minimum purchase amount of
€ 350,00
ZONA 5 Afghanistan, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Kazakhstan, Kosovo, Kyrgyzstan, Macedonia, Moldova, Montenegro, Romania, Serbia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan € 35,00 € 0,00
with a minimum purchase amount of
€ 350,00
ZONA 6 Albania, Algeria, Bahrain, Egypt, Ethiopia, Ghana, Gibraltar, India, Israel, Kuwait, Lebanon, Libya, Mauritania, Morocco, Niger, Nigeria, Oman, Pakistan, Palestine, Qatar, Russia, Rwanda, Saudi Arabia, Senegal, Sudan, Syria, Tunisia, Turkey, Yemen € 40,00 € 0,00
with a minimum purchase amount of
€ 400,00
ZONA 7 Anguilla, Bangladesh, Benin, Bolivia, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, China, Colombia, Democratic Republic of the Congo, Dominica, Dominican Republic, Eritrea, Gabon, Gambia, Georgia, Guinea-Bissau, Guyana, Hong Kong, Iran, Iraq, Ivory Coast, Kenya, Liberia, Malawi, Malaysia, Mali, Mauritius, Mongolia, Nepal, Saint Kitts and Nevis, Seychelles, Sierra Leone, South Africa, Sri Lanka, Taiwan, Tanzania, Togo, Trinidad and Tobago, Uganda, United Arab Emirates, United States, Venezuela, Zimbabwe € 55,00 € 0,00
with a minimum purchase amount of
€ 500,00
ZONA 8 Åland, American Samoa, Andorra, Angola, Antarctica, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bhutan, Bonaire, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Cayman Islands, Chile, Christmas Island, Cocos [Keeling] Islands, Comoros, Cook Islands, Costa Rica, Cuba, Curacao, Djibouti, East Timor, Ecuador, El Salvador, Equatorial Guinea, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Haiti, Heard Island and McDonald Islands, Honduras, Indonesia, Isle of Man, Jamaica, Japan, Jersey, Jordan, Kiribati, Laos, Lesotho, Macao, Madagascar, Maldives, Marshall Islands, Martinique, Mayotte, Mexico, Micronesia, Montserrat, Mozambique, Myanmar [Burma], Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Puerto Rico, Republic of the Congo, Réunion, Saint Barthélemy, Saint Helena, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, São Tomé and Príncipe, Singapore, Sint Maarten, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Thailand, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu, U.S. Minor Outlying Islands, U.S. Virgin Islands, Uruguay, Vanuatu, Vietnam, Wallis and Futuna, Western Sahara, Zambia € 60,00 € 0,00
with a minimum purchase amount of
€ 600,00

ORDER STATUS

As soon as your order leaves the warehouse you will receive a DELIVERY CONFIRMATION email, where you will find a tracking number you can use to monitor your delivery status online. Your order will be traceable via this number about two working days after that the delivery has been confirmed.

You can track your order in three different ways:

  1. With your Candido 1859 account: Go to "My Account" Section, then click on Order Status, find the relevant order and click on Details - the details of your order will appear. Then click on Tracking, which will take you directly to the courier website. Here you can view the current status of your order.
  2. With the Delivery Confirmation e-mail: You will view the current status of your order in this e-mail by clicking on "Tracking".
  3. With the courier website: enter the tracking number (you will find it in the delivery confirmation email), and click on Search to view the current status of your order.

PACKAGE LOST

If you do not receive the package within a week from the receipt date of the delivery confirmation email, please contact our customer services department by sending an e-mail to servizioclienti@candido1859.com or completing the form in the Contacts section or calling to +39 0836 423208.